Shipping & Returns
Thank you for shopping at Petxistential! We want your experience to be smooth, enjoyable, and stress-free. Below you’ll find everything you need to know about our shipping and return policies.
🚚 Shipping Information
🇺🇸 Domestic Shipping (USA)
✨ Orders within the United States arrive in 3–5 business days.
✨ All orders include tracking information.
🌎 International Shipping
📦 International orders typically arrive in 7–15 business days.
📦 Delivery time may vary depending on customs and destination.
📬 Processing Time
🛠️ All orders are processed within 1–2 business days before shipping.
🔄 Returns & Exchanges
We want you to love every item you receive. If something isn’t quite right, we’ve got you covered! 💛
✔️ Return Policy
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Returns are accepted within 30 days of receiving your order.
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Items must be unused, in their original packaging, and in new condition.
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Customized or personalized items are not eligible for returns.
🔄 Exchanges
Prefer to swap for another product? We offer easy exchanges based on availability.
💸 Refunds
Once we receive and inspect your return, your refund will be processed within 5–7 business days.
💬 Need Help?
We’re here to support you 🧡
If you have any questions about your order, shipping, or returns, feel free to contact us at:
📧 support@petxistential.com