FAQs

Welcome to our FAQ section! Here you’ll find quick answers to the most common questions about shopping with Petxistential — your go-to place for unique products across all niches.

🛒 Orders & Products

1. What kind of products do you sell?

We offer a wide variety of items across multiple niches — from home décor and lifestyle accessories to pet-related goodies, apparel, gifts, and more! 🌟

2. Are your products high quality?

Absolutely! 💛 Every item is carefully selected to ensure great quality, durability, and style.

3. How do I know which size or product option is right for me?

Each product page includes detailed descriptions and sizing guides 📏✨. If you need personalized help, feel free to reach out!

🚚 Shipping

4. How long does shipping take?

  • 🇺🇸 USA Orders: 3–5 business days

  • 🌍 International Orders: 7–15 business days

5. Do you offer order tracking?

Yes! 📦✨ All orders come with tracking so you can keep an eye on your package every step of the way.

6. How long is processing time?

Orders are processed within 1–2 business days before shipping.

🔄 Returns & Exchanges

7. What is your return policy?

We accept returns within 30 days of receiving your order, as long as items are unused and in their original packaging. 💛

8. Do you offer exchanges?

Yes! You can request an exchange for another size or item (depending on availability) 🔄✨.

9. How long do refunds take?

Once your return is received and inspected, refunds are processed within 5–7 business days.

💳 Payments

10. What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, and other secure payment options 💳✨.

11. Is my payment information secure?

Definitely! 🔒 We use encrypted and secure checkout technology to keep your information safe.

💬 Support & Contact

12. How can I contact customer support?

We’re always here to help! 🧡
Email us anytime at: support@petxistential.com

13. When can I expect a response?

Our team typically replies within 24 hours ⏰✨.

🐾 Still have questions?

Don’t worry — we’ve got you! Feel free to reach out anytime.
Thanks for being part of the Petxistential community 🌟💛